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How do I find my product?
To find the product(s) you're looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact info@gourmetcanadiana.com for assistance.
I need a copy of my receipt/invoice.
Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
Do I have to pay sales tax?
You only have to pay GST or HST on certain items (chocolates, nuts, candy, popcorn) if you are a Canadian resident and shipping to a Canadian address.
I have a question on my charges.
Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact info@gourmetcanadiana.com for further assistance.
When will my credit appear on my account?
Credits usually take 7-10 business days from the time we receive your item(s).