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How do I track my order?
Click the "My Account / Order Status" link at the top right hand side of our site to track your order.
Has my order shipped?
Click the "My Account / Order Status" link at the top right hand side of our site to check your orders status.
What is the return policy?
Please see our Shipping and Return Policy for complete details regarding our return policy.
When will my order ship and what are my shipping charges?
For a limited time we are offering free shipping on all qualifying non-perishable products* within Canada for orders CAD$100.00 (excl. tax) or more and on qualifying* non-perishable products to the US for orders CAD$150.00 (excl. tax) or more. *Frozen products do not qualify for free shipping to the US and within Canada.Canada-wide Flat Rate shippingStandard shipping of non-perishables (2-9 business days): $19.99Priority shipping of frozen items (1 business day): $54.99United States Flat Rate shipping Standard shipping of non-perishables (4-7 business days): $29.99 Priority shipping of non-perishables (1 business day): $44.99Perishable (frozen) items can only be shipped currently within Canada (excluding...
What are my payment choices?
During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.